Our Statement of Cultural Respect: Jilya honours and respects the traditional owners across this vast land in which we provide our services and acknowledge that there is no greater honour than to work for the betterment of our people. We are thankful for the contributions of Aboriginal and non-Aboriginal Australians who walk this journey with us every day
Jilya Psychology Services
Jilya Psychology Clinic – Waitlist Update
Due to high demand and our current service capacity, the Jilya Psychology Clinic is temporarily unable to accept new referrals or add new clients to our waitlist.
While our waitlist is closed, people seeking support are encouraged to speak with their GP, local Aboriginal Community Controlled Health Organisation (ACCHO), or another mental health service about available care and referral options.
You can also contact Medicare Mental Health on 1800 595 212 for free advice and assistance to connect with an appropriate local mental health service. The national phone service is available Monday to Friday, 8:30am–5:00pm, excluding public holidays. Medicare Mental Health is not a crisis service.
We will update this page when Jilya is able to reopen referrals and its waitlist.
Need Support Now?
If you or someone else is in immediate danger or at immediate risk of harm, call 000 or attend your nearest hospital emergency department.
13YARN – 13 92 76
24/7 culturally safe crisis support for Aboriginal and Torres Strait Islander people. Call to yarn confidentially with an Aboriginal or Torres Strait Islander Crisis Supporter.
Lifeline – 13 11 14
Confidential crisis support available 24 hours a day, 7 days a week.
Kids Helpline – 1800 55 1800
Free, confidential counselling and support for young people aged 5–25 years, available 24 hours a day, 7 days a week.
eheadspace – 1800 650 890
Free and confidential mental health support for young people aged 12–25 years, and for families and friends supporting a young person. Phone and online support is available 3pm–10pm every day, local time. eheadspace is not an emergency service.
MensLine Australia – 1300 78 99 78
Free professional counselling for men, available 24 hours a day, 7 days a week. Support is available for concerns including mental health, relationships, stress, family violence and suicidal thoughts.
1800RESPECT – 1800 737 732
24/7 counselling, information and support for people impacted by domestic, family or sexual violence.
Please note: The Jilya Psychology Clinic is not an emergency or crisis service. If you require urgent or crisis support, please contact an appropriate service above or emergency services on 000.
Psychology Services
We offer culturally and clinically safe, trauma-informed psychological services for Aboriginal children, adolescents, adults, and families.
Our team of psychologists are all Indigenous. As registered psychologists, and having strong cultural connections and foundations, all our clinicians provide therapy that is evidence-based, relational, and embedded in foundations of Aboriginal ways of healing. Services are available both in-person and via Telehealth.
Aboriginal clients often feel ‘shame and stigma’ accessing psychological services. Having Aboriginal psychologists at the helm means that we focus on providing a place of cultural safety throughout the entire process from first contact to ongoing therapy.
Australia Wide via Telehealth||Locally in parts of WA and Queensland
Who we support
Our primary services are provided to Aboriginal and Torres Strait Islander clients and families. The intake process will provide an assessment specific specific to your needs, for example issues related to general trauma exposure; complex racial trauma, depression, cultural attachment and parenting, cultural identity, and substance use.
Our psychology services are available to:
Aboriginal children (0–11), adolescents (12–18), and adults (18+)
Parents and caregivers (including dyads with infants or young children)
Families experiencing complex trauma, grief, loss, or intergenerational impacts
We accept referrals from:
Clients accessing care through Medicare (MHCP), DCP, MACNI, NDIS (self- or plan-managed), or private arrangements
GPs and health professionals – see online referral form
Community services and government agencies
Family members and self-referrals (if you need help with filling out a referral form please contact us)
What we offer
- Behavioural management plans
- Attachment based therapies
- Individual psychological therapy for general and racial trauma, depression, anxiety, cultural identity struggles, adjustments and transitions, burnout, and emotion regulation difficulties.
- Dyadic therapy for parents/caregivers and infants or children
- Culturally informed Clinical assessments (all of our psychologists are accredited in the Westerman Aboriginal Symptom Checklist – Youth and Adults) and trained in cultural formulation of mental health assessments
- Group therapy programs – depression, grief and loss
- Culturally adapted EMDR, CBT, and interpersonal approaches
- Telehealth sessions for clients in remote or regional communities
Supervision
Our cultural supervision provides a safe and supportive space for practitioners to reflect on their work with Aboriginal and Torres Strait Islander clients. It helps strengthen cultural awareness, build culturally safe practice, and deepen understanding of Indigenous ways of knowing, being, and doing. Through guidance, reflection, and learning, cultural supervision supports professionals to deliver respectful, effective, and culturally responsive care