The Westerman Jilya Institute for Indigenous Mental Health is a registered Aboriginal Community Controlled Organisation and ACNC charity dedicated to reducing Indigenous suicide, building resilience, and strengthening wellbeing in Indigenous communities across Australia. Founded by Dr Tracy Westerman AM, a multi-award-winning psychologist and Nyamal woman from the Pilbara region, Jilya is a grassroots organisation driving significant change.
At Jilya, you’ll join a passionate team committed to healing and empowerment for future generations. We offer a supportive environment where cultural integrity, collaboration, and excellence are at the heart of everything we do.
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PRACTICE MANAGER – INDIGENOUS PSYCHOLOGY TREATMENT CENTRE |
Location: Based in West Leederville
Position Type: Permanent Full Time
Salary: $119,089 – $124,065 per annum plus superannuation, depending on skills and experience. As a not-for-profit, salary packaging is available to boost your take-home pay.
About the Role
We are seeking an experienced Practice Manager to lead the operations of our Indigenous Psychology Treatment Centre and support its growth. This pivotal role ensures seamless clinical service delivery, compliance with governance and funding requirements, and fosters a culturally safe, trauma-informed environment.
Working closely with leadership, the Practice Manager will:
- Oversee day-to-day operations and service delivery across clinical and community programs.
- Lead and support clinicians, cultural consultants, and administrative staff.
- Manage scheduling, client coordination, and clinical systems.
- Ensure compliance with clinical governance, accreditation, and risk management standards.
- Drive strategic planning for service expansion, workforce development, and infrastructure growth.
- Support budgeting, reporting, and multi-source funding management.
- Promote culturally safe, ethical, and trauma-informed practice.
- Build strong relationships with Aboriginal communities and partner organisations.
Key Selection Criteria
Essential
- Minimum 5 years’ experience in mental health service delivery, including at least 2 years in practice/clinic management or service coordination.
- Strong knowledge of clinical governance, risk management, and accreditation standards, with a demonstrable commitment to quality and safety.
- Proven ability to lead multidisciplinary teams in a culturally safe, trauma-informed environment; excellent communication and organisational skills.
- Deep commitment to Indigenous-led approaches and self-determination, with experience partnering with Aboriginal and Torres Strait Islander peoples and communities.
- Experience in service growth, workforce development, and reporting for multi-source funding (e.g., grants, contracts).
Highly Desirable
- Experience in ACCHOs or Indigenous mental health settings.
- Tertiary qualification (Bachelor or higher) in psychology, social work, occupational therapy, mental health nursing, or a closely related behavioural health and management discipline.
- Experience with Medicare Benefits Schedule (MBS) mental health items, client management systems, and telehealth platforms.
- Eligibility for, or current professional registration/membership: AHPRA registration for psychologists, occupational therapists, or nurses; or eligibility for membership with the Australian Association of Social Workers (AASW) for social workers.
For any job-related queries and obtain a Duty Statement please contact robyn.phillips@thejilyainstitute.com.au
Requirements: National Police Clearance (within 6 months)
Indigenous Australians are strongly encouraged to apply. This position is authorised under Section 51 of the Equal Opportunity Act 1984.
For technical queries, contact Robyn Phillips at robyn.phillips@thejilyainstitute.com.au
Current C class driver’s licence, National Police Check, and Working With Children Check (or ability to obtain) are required.
This position is authorised under Section 51 of the Equal Opportunity Act 1984.
You are encouraged to submit your application as soon as possible as The Westerman Jilya Institute for Indigenous Mental Health reserves the right to shortlist and interview applications as received. While we would love to contact each applicant, this is not always possible, and we thank every applicant in advance for taking the time to apply.
Unsolicited resumes and contact from recruitment agencies will not be accepted. Indigenous Australians are encouraged to apply. We are seeking to increase the diversity of our workforce to better meet the needs of our clients and to improve equal opportunity outcomes for our employees. This is authorised under Section 51 of the Equal Opportunity Act 1984.
Your application should include a detailed resume and a cover letter no more than two pages long summarising your experience against the selection criteria. Further job-related information can be sourced by contacting us on 08 6244 3399 during business hours. Applications without a cover letter will NOT be processed.
If you are having trouble accessing the form, please email through your CV and a cover letter addressing the selection criteria to admin@thejilyainstitute.com.au
Closing Date: Applications remain open until position is filled
Applications must be submitted online via apply now button below.
Download the JDF here: Practice Manager – Indigenous Psychology Treatment Centre